1. Introduction
By accessing and using the services and products offered by Sethu Marketing, you agree to be bound by the following Terms and Conditions. These terms apply to all users of our website, products, and services. If you do not agree to these terms, please do not use our services.
2. Services Provided
Sethu Marketing specializes in the installation, maintenance, and replacement of inverters, batteries, and solar panels. Our services also include providing high-quality products from trusted brands like Luminous and Exide.
3. Product Information
We make every effort to ensure that the products and services listed on our website are accurate, but we cannot guarantee that the descriptions or prices are error-free. All products are subject to availability, and we reserve the right to modify or discontinue products without notice.
4. Pricing
All prices on our website are in Indian Rupees (INR) and include taxes where applicable. Pricing is subject to change without notice. We will inform you of any price changes before processing your order.
5. Payment Terms
Payments for products and services are due at the time of purchase or installation, as applicable. We accept payments via credit/debit card, bank transfer, and cash on delivery (if applicable).
6. Delivery and Installation
We provide delivery and installation services for products purchased. The delivery time will be specified at the time of order. Any delays due to unforeseen circumstances will be communicated to the customer.
7. Warranty
Our products come with a warranty as per the terms of the manufacturer. For Luminous and Exide products, warranty terms are governed by the policies of these brands. We offer a service warranty for installation and maintenance, subject to the conditions of our service agreements.
8. Returns and Refunds
In the event that the product delivered is defective or damaged during installation, we will offer a replacement or refund in accordance with the manufacturer's return policy. No returns will be accepted without prior approval.
9. Limitation of Liability
Sethu Marketing is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the cost of the defective product or service.
10. Privacy Policy
We are committed to safeguarding your privacy and personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
11. Amendments
Sethu Marketing reserves the right to update or modify these Terms and Conditions at any time without prior notice. We will notify users of changes via the website or through direct communication.
12. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Tamil Nadu.
13. Contact Information
For any queries, complaints, or concerns, please contact us at:
